Exploring the Impact of AI in PR and Journalism: Insights from our recent roundtable breakfast
On Tuesday we gathered experts to discuss the profound influence of artificial intelligence (AI) on public relations (PR), journalism, and visual communication. Moderated by our own Sam Brown, the event featured insightful discussions and demonstrations on the role of AI in shaping content creation, crisis management, and ethical considerations. Huge thanks to Stuart Bruce from Purposeful Relations, Karyn Fleeting from Reach PLC and AI artist Duncan Thomsen for joining us and sharing their knowledge.
Below we delve into some key highlights from the event, but you can also rewatch the full discussion HERE.
AI in PR and Journalism
The discussion opened with the practical applications of AI in PR and journalism. Karyn highlighted the automation of routine tasks such as research, media monitoring, and audience insights, emphasising the need to balance automation with human expertise. Stuart delved into the role of AI in personalising content and pitching strategies, while exploring the intersection of AI and PR innovation.
Karyn discussed AI’s transformative impact on data-driven reporting and investigative journalism. The conversation also touched on the benefits and challenges of incorporating AI tools into journalistic practices, with a keen focus on maintaining editorial integrity and accuracy. Stuart provided insights into the implications of AI advancements for PR professionals, highlighting the importance of adapting to evolving media landscapes.
AI's Influence on Creative Ideas
Duncan's captivating artwork served as a backdrop to explore AI's influence on creative ideation and visual communication. The panel discussed the potential of AI to contribute to creative processes traditionally driven by human intuition and imagination. The conversation also delved into the implications of AI-generated content for PR and journalism, sparking thought-provoking reflections on consumer perceptions and engagement.
Enhancing Visual Storytelling with AI
The panel examined how AI enhances visual storytelling in PR and news media, with Karyn shedding light on its role in generating compelling images. Stuart explored AI's efficiency in content creation, particularly in generating visually engaging materials. Duncan raised ethical considerations surrounding the use of AI to manipulate and analyse images, prompting discussions on transparency and accountability.
AI in Crisis Management
The serious side of AI deployment was explored, particularly in crisis management scenarios. Stuart elaborated on AI's role in sentiment analysis and real-time monitoring during crises, citing examples of successful AI-driven strategies. The discussion underscored the importance of leveraging AI technologies to detect and respond to emerging news and trends effectively.
Ethical Considerations in AI
Ethical considerations took centre stage, with Karyn sharing insights into Reach's comprehensive AI policy. The panel delved into the ethical implications of bias in AI algorithms for PR and journalism, advocating for transparency and trust-building measures. Discussions also revolved around addressing privacy concerns related to AI data collection and usage, highlighting the need for robust ethical frameworks.
Future of AI in PR and Journalism
As the event drew to a close, the panelists pondered the future of AI-driven PR and journalism. They identified key skills and knowledge areas essential for success in the AI-driven landscape while acknowledging adoption barriers and emerging trends. The conversation concluded with optimistic predictions for the continued evolution of AI in PR, journalism, and visual communications, underlining the transformative potential of responsible AI deployment.
We have more great events in the pipeline - If you’d like to be included on the invite please email victoria.obrien@72point.com.
Eschew All Those Beastly Adjectives
Sorting through a chest of old letters and photos recently, I came across a yellowing envelope marked ‘Roald Dahl’.
Memories flooded back as I opened it. This was a hand-typed reply I’d received from the great story-teller to a letter I wrote to him when I was 17, pleading for feedback and advice on an A level project I was doing about short stories. I’d included one of my own.
I remember how I felt when he replied – astounded, and then, with the callowness of youth (see pic!), a bit peeved that he’d been so terse:
Dear Jay,
You are asking too much of me. You must realise that I get an awful lot of these letters and you can’t expect me to write your thesis for you. It should be fairly obvious to you what the role of the short story is in modern literature. It’s a big one. Study particularly the American short story writers like O’Henry and Runyon and Hawthorne and Poe, and lots and lots of English ones.
If you want any dope on me there have been an awful lot of profiles in English magazines over the past year starting with the February 1979 issue of Vogue.
I have read your story. I don’t think it’s bad, but you must stop using too many adjectives. Study Hemingway, particularly his early work and learn how to write short sentences and how to eschew all those beastly adjectives. Surely it is better to say “She was a tall girl with a bosom” than “She was a tall girl with a shapely, prominent bosom”, or some such rubbish. The first one says it all.
Yours sincerely,
Roald Dahl
Heeding his 35-year-old advice, I tweeted a snap of the letter with the message: “In 1980, as a spotty teenager, I wrote to Roald Dahl asking for advice on writing. Here is his priceless response”. Yes, I know that contains two “beastly” adjectives, but I felt they were justified.
A week later, and with no additional ‘push’ from me, the post had been retweeted over 1,000 times and favourited by more than 1,500 people, making it my most popular tweet by a country mile.
Obviously its popularity could be attributed to Dahl himself; his books are a part of so many of our lives. But for teachers and writers (and so many of the retweets have been by them) what resonates is the advice, specifically that passed on so memorably in the final three sentences. It sank into my teenage brain and led to a mantra when I worked as a reporter and then in PR: ‘keep it tight’, whether it be an intro or a pitch to a news editor.
I remember a team of in-house PRs coming into the SWNS newsroom many years ago to see their story being pitched to national newspapers news editors one morning. The PR director and two wide-eyed interns (I think they were from a rail group) watched as I made the call to desk after desk with the same 10-second spiel: ”Oh yeah, and we’ve got a fun one – a list of the weirdest items left behind at train stations this year, including a wooden leg, a stuffed gerbil and a jar of pickled eggs. With pix.” After the call, the PRs were mortified. ”You didn’t even mention the name! Or how many stations were included in the round-up! Or how amazing some of the things were!”
Of course, that wasn’t the point. It was about the story, and you’ve got about 10 seconds to tell it to a busy news editor. These people deal every day with the absolute extremes of story-telling – terrible human tragedies, major sporting achievements, business disasters – so to oversell or ‘overtell’ our/your survey would show we had no understanding of the way it goes. The mention of the client in the pitch would have been a switch-off. And to have called the results of the survey “amazing” would just have been beastly.
Digital PR Campaigns. How Important Are They?
At 72Point we are constantly experimenting to try and create digital PR campaigns that work for our clients and publishers.
Interestingly we're seeing great results from online quizzes, which are getting great digital pick up with the added benefit of real engagement from readers.
This represents a win for both parties. The client is getting thousands of completions on their quiz which is specifically designed to align with their messaging and the publishers are getting an uptick in terms of dwell time.
Our in-house design team, Oath Studio, create these assets to engage target audiences spanning and coupled with our experience of what stories drive the news agenda, these digital-first campaigns have been driving punchy results for our clients.
YourRedCar
Our recent project for The Romans and YourRedCar featured a fully branded quiz to discover what your car choice says about your personality.
As well as the vast news coverage secured, the quiz delivered 11,568 completions, providing great engagement with the brand and carrying their key message to their audience in a fun and memorable way.
Average completion time of the quiz was 2 minutes and 30 secs, showing that visitors had a solid dwell time too.
Fixter
Likewise, MOT and car service provider Fixter needed content to engage their audience. We put together a quiz to test for dashboard knowledge, promoting their key message of being a revolutionary car maintenance provider.
That quiz generated 11,300 plays to give Fixter a highly engaging asset to embed on their website and supplementing the widespread media coverage secured.
As part of SWNS Media Group, we have access to a social media audience of over 540,000 users, meaning that we can distribute content to a wide audience on those digital platforms, ultimately directing viewers to our clients' websites.
If you'd like to know more, drop us a line. Hello@72point.com
Dan Harding's Hidden Talent
Our Broadcast Editor Dan Harding talked with PRMoment about the book he's written called 'Gay Man Talking', all whilst jugging shoots and keeping clients happy:
"During the pandemic and juggling multiple video shoots (four to five a week) I wrote an important book for the LGBTQ+ community and its allies, Gay Man Talking - All the Conversations we Never Had .
The book is being published next month, and I'm proud (nervous) of it coming out. For anyone working a full-time job and then doing a hidden talent on the side, then putting a heartfelt product out there, I applaud you. It's been a journey and a lot of late nights. I think it's so important to celebrate peoples talents outside of their nine to five, encouraging people to pursue passions and excel in other areas.”
Click here to read the full piece on hidden talents in PR.
CSR specialist Lisa Malyon joins 72Point
Award-winning CSR specialist Lisa Malyon joins 72Point, supporting our vision of supporting more household name brands with campaigns that engage audiences and tackle today’s biggest issues.
72Point is a top 20 consumer agency that provides unique creative and unrivalled distribution for some of the biggest brands such as British Airways, Virgin Media, Sky and Lyst.
We also have a strong Corporate Social Responsibility record and provided over £140,000 of pro-bono PR support in 2018 to charities including Children with Cancer UK, British Lung Foundation, Social Enterprise UK and Young Epilepsy as part of our annual Charity of the Year initiative.
The addition of award-winning entrepreneur, active campaigner and PR agency owner Lisa Malyon to our team will bolster our talent for delivering PR campaigns that create positive change, for long-term brand benefit.
Managing Director Chris Pharo said: “Lisa’s talents ensure we deliver more engaging campaigns and viral stories that direct the nation’s conversations and support our clients’ CSR objectives.”
Malyon said: “My belief is that every business has the capacity and budget to deliver a CSR campaign that will impact others whilst impacting the bottom line, and I’m keen to challenge anyone who thinks differently.”
Once synonymous with PR surveys, 72Point has evolved the PR technique of News Generation into the art of engaging the media intelligently, harnessing the power of its unique creative and vast media network to deliver mass exposure for household name brands.
Last year, our media coverage views topped 504 million; our work on the consumer launch of Volkswagen’s partnership with Tesco and PodPoint to create the UK’s biggest free EV charging network secured 455 pieces of coverage in 27 countries.
Creatorville Appoints Jon Eastman as Creative Director
Creatorville, the original video studio within SWNS Media Group, has appointed Jon Eastman as creative director. Jon joins to lead Creatorville’s next phase of growth, driving innovation across original digital formats, publishing, and audience engagement.
With more than 20 years’ experience in award-winning video and digital strategy, Jon brings a rare combination of editorial rigour and digital-first creativity to the role. He joins from The Times, where he served as director of video, overseeing content across YouTube, TikTok and The Times & Sunday Times’ digital platforms.
Previously, as director of digital video at Future Studios and a long-standing collaborator with Barcroft Studios, Jon helped define the modern landscape of social documentaries and branded digital content, developing hit formats for Channel 4 Digital, Truly, Marie Claire and other global brands.
At Creatorville, Jon will lead the creative vision and output across new formats and partnerships, building on the company’s mission to superpower brand growth through original video.
Jon Eastman, creative director at Creatorville, said, “When Sam told me his plans for Creatorville, I jumped at the opportunity. I’m joining SWNS at an incredibly exciting time - both for the company and the wider creator economy. There’s a huge opportunity here to shape the next generation of digital formats, and I can’t wait to get started.”
Sam Barcroft, group CEO of SWNS Media Group and founder of Creatorville, said, “Jon is one of the most talented and forward-thinking video leaders in the industry. His track record in storytelling, creativity and platform innovation makes him the perfect person to help take Creatorville - and our clients - into the next era of original video.”
Creatorville, part of SWNS Media Group, partners with creators, publishers and brands to produce bold, shareable and meaningful original video content for audiences worldwide.
CREATIVE HITS & MISSES - Dan Harding & PRWeek
Daniel Harding, broadcast editor at 72Point, analyses this week’s creative offerings for PRWeek, read the article here.
Creative Hits & Misses
Sam Brown, our very own Creative Director gives PRWeek her line up of creative hits and misses from over the past week, which saw the likes of Deliveroo and Ikea pioneering the eater weekend coverage.
Conversation is key to men's health
Every November, the Movember Foundation brings the issue of men’s health back into the national conversation with their well-known moustache-growing campaign. They raise awareness of the fact that men die an average of 6 years younger than women for reasons which are largely preventable, often based on a reluctance to seek help and speak out about health concerns. Stiff upper lips and pressure to ‘be a man’ means conversations about men’s health are often side-lined. This is why charities like Prostate Cancer UK and CALM team up with the Movember Foundation each year to raise awareness of the common health issues causing men to die too young. They aim to tackle social stigma that stops men talking openly to each other about their health. Conversation is key to the men’s health debate – so to kick off discussions this month, here are the issues that will be front and centre of Movember:
Prostate Cancer
A staggering 11,000 men die from prostate cancer in the UK every year, but the exact cause is still unknown. Reluctance amongst men to confront health concerns is preventing this issue from becoming common knowledge. Prostate Cancer UK, with high-profile ambassadors within the English Football League and TALKSport, are leading the charge in encouraging men to become well-informed, vigilant and proactive in preventing and tackling the disease. They’re currently raising awareness of prostate cancer among black men – 1 in 4 will be diagnosed with the disease in their lifetime, compared with 1 in 8 of other ethnicities.
Testicular Cancer
Testicular cancer, although relatively rarer, is the most common cancer in men between the ages of 15 and 35. Some men delay seeking help because they don’t feel any pain, or feel fit and healthy. Others have said they have waited to avoid appearing weak or “making a fuss out of nothing”. For many, pressure to ‘be a man’ and the British ‘stiff upper lip’ culture is preventing them from seeking help for potentially serious medical issues.
Suicide Prevention
Last year, 75% of UK suicides were men aged under 45 – a shocking statistic that shows many younger men are driven to the point where they no longer see value in life. Since 2003, the Campaign Against Living Miserably (CALM) has worked on helping men to open up. Slogans such as ‘being silent isn’t being strong’ aim to encourage men to speak out and seek the help they need. CALM is working hard to break down these barriers by providing a helpline for men who are in crisis, and by pushing for changes in policy and practice – so that male suicide can be prevented.
Mental Health
Mental health issues can affect anyone, and 12.5% of men in the UK are suffering from one or more. Many suffer in silence and refuse to seek medical attention for issues that are not considered ‘physical’. In a 2016 survey by Opinion Leader, the majority of men said they would take time off to get medical help for physical symptoms; yet less than 1 in 5 said they would seek medical help for anxiety or while feeling low. A severe mental health problem can have devastating wider consequences, such as homelessness, which mostly impacts men. Men’s mental health issues are all too often side-lined, and not taken as seriously as they should be. Speaking up and seeking help can save lives.
You can sport a moustache or grow a mullet this Movember – but starting a conversation is key. Stay tuned for more insights from 72Point and OnePoll this Men’s Health Awareness Month and email us at hello@72point.com for more information on how we support national awareness campaigns with high-quality media exposure.
Content Umbrella: The coming together of PR, marketing, social media and SEO
SEO, PR, digital advertising, content marketing; they all seem to be doing the same thing nowadays.
As Google demands better quality content, online media consumers get turned off by display and brands look to engage rather than convert there has been an amalgamation of digital disciplines leveraged on the basic principles of creating and distributing content.
Which is why we’ve coined the term Content Umbrella.
The content umbrella represents a significant shift towards content across several industries. Our white paper, released this week, documents how the mobile and digital revolution has necessitated a mass re-think across the board and how the shift has implicated specific disciplines as well as the content industry as a whole.
To whet your appetite, here’s a wee snippet:
Display Blind: Advertising Adapts to Digital
Display advertising is at best a saturated market and at worst a marketing technique teetering on irrelevancy. As more people access content via mobile devices the marketing world has been faced with the dilemma of how to best communicate to audiences who are wise to the motive behind a display ad.
Consumers, on the one hand, do see value in content. Per-dollar content marketing produces roughly three times as many leads as display advertising according to Oracle research. Furthermore, the consumer becomes a brand champion by engaging with the content, creating a c2c ‘sharing’ relationship rather than a b2c ‘telling’ relationship. With more consumers accessing the internet via a smartphone over any other device, the tip towards content is only going to grow.
Social Media: Native Social vs Digital Display
Social media is also confronting how to communicate marketing messages to an increasingly mobile user base. On mobile’s smaller screens, the stream is the experience, which is why display has struggled to make an impression.
In-stream native ads, however, look, feel, and function seamlessly across mobile and PC, which is precisely what brands want. AdRoll analysis of Facebook’s ad exchange revealed that ads in the News Feed achieve 49-times higher click-through rates and a 54 per cent lower cost-per-click than traditional placements in the right-rail sidebar. As a result, spending on native social is set to rocket to $21 billion worldwide by 2018, and it is likely to continue to climb.
Slapped By A Panda: Google Demands Quality Content
Google’s Panda algorithm instigated a golden age for purveyors of quality content. After years of SEO ‘cheats’ – content farms, keyword advertising, link building et al – there has been a mass purge of low quality, spammy sites which have been replaced by sites that provide relevant content that is interactive and of good quality.
All organisations looking to rank well for key search terms need a strategy that is focussed on creating high quality, highly relevant content that is distributed well. With talk of Google switching backlinks to brand citations, the SEO industry will become increasingly cosy with content and publishers.
PR in the Media Mix
In marrying the brands needs with those of the publishers, PR is perhaps best placed to unify the umbrella of content. PR professionals understand how to create engaging content while at the same time making brand considerations such as marketing messages and SEO objectives.
As a genuinely multimedia business that has been supplying content to national newspapers for 40 years, SWNS / 72Point are well placed to meet the demands of the digital industries falling under the content umbrella. Not only do we know how to create great content, we can give it the reach it deserves by distributing it through established channels.