How to give your story a real Christmas presence

turket_timeMention the word “Christmas” in a 72Point brainstorm session and listen for the audible whoosh of air as every single creative in the room visibly slumps into their chair and lets out a heavy sigh.

We’re in the middle of November, and while we’re not Christmas scrooges (far from it, some of us have already completed our Christmas shopping while others are signing off their emails with Mrs Santa), we have already had more than 20 briefs from PR’s wanting to capitalise on the biggest event in the calendar.

So why such a negative reaction from the team you may ask? Everyone loves Christmas, so it must have great talk value?

Well yes, everyone loves Christmas, but that doesn’t make it news.

The 25th December might be a big deal for PR’s and businesses who will benefit from the event, but for the press it really is just another day in the year.

And if the media aren’t bothered by Christmas, they’re not going to dedicate pages and pages to survey-led stories about opening presents, gobbling turkey and overspending – not unless the stories are REALLY good.

So what are our tips to achieving the most for your brand, in the lead up to Christmas Day?

Don’t send the story out in the lead up to Christmas Day

Okay so this might be an impossibility, but what we’re trying to say is that the competition for coverage at this time in the year is HUGE. So if you do need coverage in December, make sure you’re doing something that will beat all the competition.

Consider Christmas Day

Do you have to send your story out before the big day? If you want coverage in December, but don’t necessarily have a brand which needs coverage to generate sales, you might want to consider lining up a story to go out ON Christmas Day. This is a fantastic ‘open goal’ opportunity for coverage, as news desks are receptive to any light list-based material. Alternatively ‘quick win’ stories are perfect for issue on Christmas Day, so if you’re an internet business capable of monitoring sales quickly contact us. We can very quickly pull together a sales-based story to show how many people are buying holidays / gym memberships / divorces on 25th December.

Don’t send out the same old story

We all know news is on a loop and Christmas is an example of just that. Every year we see the same survey stories make  – ‘XX per cent of Brits received unwanted presents’, ‘the average Christmas looks like XXX’, ‘British households look set to spend £XXX on Christmas’ – but they don’t make BIG. If you want more than a ‘nib’ or a ‘stick’, do something different.

If budget allows, make a video

So we know we can’t compete with the John Lewis Christmas advert, which has already had almost 12 million views online, but if you’ve got a little more money to spend, a video is a great way to secure coverage online and has great longevity for the brand.  Stories which are cross-platform definitely have the best chance of making, and news sites are crying out for videos to support any content they publish. However make sure the idea has been well thought through - last year TGI Friday had the brilliant idea of sending drones around their restaurants with mistletoe and a ‘kisscam’ but the stunt backfired spectacularly when the drone hit a diner in the face, and the brand received more coverage for the epic fail than the original idea.

DON’T talk about Christmas

The best way to get a survey story into the press in December is to make sure you don’t mention the C-word. So if you’re thinking of a survey led story, think about the USP’s of the brand, and most importantly, why is it so cool the other 364 days of the year? This should be the focus for any story you put out.

Try not to over-brand

Actually this is the advice which we give at all times of the year, but it’s all the more important at Christmas. A great example of a story which cleverly weaves in the key messages about the brand, without being too Christmassy or ‘pluggy’ is our Competitive Mums story we ran for the launch of Nativity 3: Dude, Where’s my Donkey? which subtly makes reference to Christmas nativities without over mentioning.

Think outside the box

Sorry, it’s a cliché, we hate it, but there it is. When generating ideas for Christmas try to step away from the event itself, try to think of something which is funny; if you can imagine talking to your friends about the subject matter for hours and hours, chances are you’re onto something.

Go Negative

A no-no for every PR, and a big fat thumbs up for 72Point, and more importantly for the papers.  Want to run a story about how families interact at Christmas? We guarantee you’ll have more luck trying to land a story which looks at the arguments families have on Christmas Day, or the things that went wrong with the dinner, than a story about how well everyone got on and what we love about Christmas.

Consider all avenues

A survey is a fantastic way to achieve national press coverage, but a video or infographic could be the clincher when it comes to online coverage, you might even decide that at this time of year you pay for some native advertising to guarantee you that all important ‘show’.

And lastly, phone us if you’d like a helping hand

You might get some advice you don’t want to hear, you might need to re-think your ideas, but you WILL have a better chance of achieving all you want for Christmas.


72Point Fun and Games

Christmascuts_gameWe’re all familiar with the festive well wishes that are sent by suppliers and clients at this time of year. Be they traditional cards, gifts, ecards or ‘hilarious’ animated santas and elves with personalised faces.

This year 72Point decided to do things slightly differently! Thanks to the fabulous work of our in house design studio, Drench, we shared a Christmas game for everyone to play for the chance of winning more sweets than you could ever dream of eating.

The format was a take on the retro Timberman game in which you have to help the lumberjack chop down the tree. With a little bit of design magic the lumberjack became Santa and the tree became dusted with snow!

The game was a huge success with some of our clients taking to it like ducks to water, and battling amongst themselves to get to the top of the leaderboard. In the office we peaked at 495, thinking it was impossible to get scores any higher……how wrong we were! Scores of 600 started to filter through. Then 700, then 8. The final winning score was 957! Outstanding work from Amanda Flanaghan from MEC Global. In fact we must give a special mention to MEC Global who refused to be beaten and reached a staggering company score of 50,078!

Thank you to all the lovely people who sent us a frankly ridiculous abundance of love and photos (which you can see on our Pinterest board, obviously)!  It was and always will be our pleasure to show our gratitude (and keep sugar levels dangerously high, of course)…..So from all at 72Point and OnePoll, have a very merry Christmas and very happy New Year.

(Sadly there are no more prizes to award, but you can still play the game at (Christmascuts.com)


Christmas Ads are Coming to Town

christmas_resizeIt’s the end of November which obviously means it’s been Christmas ad season for months now. That means that every 10 to 15 minutes we’ve had flaming Christmas puddings, girls and boys dressed to the nines and unrealistically wrapped presents thrust upon our eyes.

Every year the nation’s (and the world’s) biggest brands spend thousands if not millions on their Yuletide ads; all trying to be the one that either makes you smile, makes you cry or makes your mouth water with delicious looking food. Every year they succeed and this year is no different.

In fact this year the ads seem bigger and better than ever. I find it hard to go on Facebook or Twitter without someone talking about or making me watch the latest Christmas advert. Pleasingly, this year, there seems to be a nice balance of ads which make you jolly and ads which make you borderline depressed.

Aldi for example, have pushed the boat out this year recruiting king of the Hootenanny, Jools Holland to tinkle the old ivories whilst being blasted with a dozen trumpets….none of which is a euphemism by the way. Then there’s the Debenhams ad showing what to many is the true joy of Christmas, happy smiling kids, running around and laughing. To me the idea of kids running around laughing is enough to make me never leave the house again but even I must admit that the Debenhams ad warms the cockles of my prematurely bitter old heart.

Marks and Spencer have gone down the jolly route with a magical themed ad which sees a couple of fairies making Christmas as special as it can be, whether it’s playing in the snow or having your washing magically upgraded (and consequently left outside on the line, in the cold, wet snow to spoil).

Boots on the other hand have taken a swerve from their normally jolly party mood type ad to focus more on a homage to the nursing industry. Their ad has gone down more the ‘I’m gonna make you cry until you buy one of our products’ route of advertising which seems to be increasingly popular at Christmas.

Obviously the John Lewis ad is a prime example. The John Lewis Christmas ad has become more than just an advert, it’s become an event. For many people it is one of the first genuine signs that Christmas is upon us whereas previously that accolade used to belong to Coca Cola with their iconic ‘Holidays are coming’ advert. John Lewis have made themselves the go to ad with the right balance of class, cuteness and emotion.

The John Lewis Christmas ad has become more than just an advert, it’s become an event.

This years offering is no different. Monty the Penguin has already become a household name and supplies of his plush counterpart are flying off the shelves.  However the crown of most touching advert has been well and truly swiped from underneath John Lewis’ nose and plonked on the head of one Mr J Sainsbury.

The supermarket’s festive offering ties in with the 100 year anniversary of the start of the First World War, featuring the message that Christmas is a time for sharing, no matter what the situation.  Although beautifully shot and profoundly heart-warming, the ad has unsurprisingly received its fair share of criticism with some remarking that it is cynical and disrespectful.

Christmas advertising, mainly due to an increasing dominance of commercialism has become a key part of Christmas, like it or not. During Christmases of old, people used to gather round a board game, or sit together to watch the Sound of Music for the millionth time.  Now the family get together to see what festive spectacle John Lewis have put together. That is incredibly important in marketing terms. That means there is more pressure on marketers and advertisers to do something bigger than the ‘Buy this! Shop here!’ style adverts of old.

This explains why we see so many heartfelt, narrative adverts on our screens. For the big name brands and companies Christmas isn’t just about selling a single product, it’s about selling your whole company, getting people to choose you over your competitors. Therefore Christmas advertising has become more about portraying a message or a personality; about portraying the values of which your company stands for and with which Joe Public can identify. The Sainsbury’s advert is a great example of this.

Yes it might be a little bad taste given that they overall aim is to boost profits for Sainsbury’s but the advert is also in partnership with the Royal British Legion. What better way to use the power of Christmas advertising than to promote the work of such a noble charity. The ad shows that Sainsbury’s value the fallen (not that everyone else doesn’t) and that the notion of sharing at Christmas is key to the company’s image.  Likewise the John Lewis advert reaffirms the messages of love and companionship; Boots celebrate the work of the nurses who work all hours; the Marks and Spencer’s ad even suggests that we turn our TV’s off and go and play outside like people did ‘when they were ‘ nipper’.

Nobody is suggesting that these are documentaries. Everyone knows they’re adverts and they’re doing it for profit. Yes the cynics will say that it’s a negative reflection of 21st century society where we focus on materialism and commercialism. But quite frankly so what?  Do we all have to be quite so grumpy about it? I think it’s nice to see brands win us round with positive messages. It’s nice to grow attached to a certain advert, look at the fondness we all have for the late Linda Bellingham and her OXO adverts.

For the big name brands and companies Christmas isn’t just about selling a single product, it’s about selling your whole company

So when planning this year’s December marketing schedule we all need to remember this. People like things they can take into their hearts and minds, whether it’s funny or heart-warming. We need to think about our audience and not just about our profits. Your audience are people.  People with shared experiences.  This style of advertising is all about giving people just that and it’s these experiences that connect people with each other and in the world of marketing, connect people with brands.

To see what all the fuss is about some of the best (and worst) examples of Christmas marketing are on our Christmas Pinterest board .


PR Seminar: Dealing With the Press and Coping With Christmas

I’d like to extend a big thank you to everyone who took the time out of their busy morning to join us for our first ever northern 72Point seminar on Thursday.

It was nice to renew a few old acquaintances, catch up with our best clients from that part of the world, and also network with a whole host of people who we haven’t previously met.

The high-point for me was the bacon rolls, while the low-point was the moment I unwittingly ‘brought the house down’ during Sam’s talk in the form of causing the collapse of one of our banners.

I have obviously apologised to Sam!

I hope everyone who was there took something from it. We will find out soon I guess, once we receive your feedback via our online poll.

I did explain during my talk that I would happily pass on the hints and tips which I discussed at length, so here is a transcript of the interesting bits:

If you do have huge pressure to sell in stories in the run up to Christmas, call news desks early.

When I worked on desks we would start at 6.15am

But bear in mind conference is at 10.30am or 11am, and in an ideal world the news list will be complete by 10am or 10.15.

That means the busiest and most fraught time of the morning is between about 8.30 and 9.45am.

And guess what happens at that time in the morning. That’s when PR people call up.

People always say to me that journalists need PRs.

That’s not necessarily true.

Specialist reporters do. News desks don’t. 

There is always more than enough happening around the world to fill 39 news pages, especially considering their over reliance on citizen journalism, social networking sites and Sky News, for their content.

So if you don’t want to be shouted at, ring up between 7am and 8am.

Whether you ring up or not, you must get your story over in the A.M.

After this most stories which arrive on news desks will either be spiked – which is effectively the waste-paper basket – or they will be cut very short to fit into a specific space on a page.

That’s because later on in the day, is not the quality of the story which is the defining factor.  Space on the page is.

If you have to create a festive tale, be different. Forget ‘Dads get socks for Christmas’, for example. It’s dull and is probably the most common Xmas PR tale.

Try and think outside the box and try and ensure your story isn’t just a stat. There IS a difference.

Six out of ten dads will be asleep on the sofa by 2pm isn’t a story.

‘Six out of ten dads will be asleep on the sofa by 2pm – after consuming six pints of lager, three glasses of champagne and a creme-de-menthe’ – is a story, because it has the crucial five Ws and the H elements.

This sort of story then becomes about Christmas, booze and dads, not just Christmas. And we all like a drink at Christmas so it flicks a little switch of resonance.

This sort of intro also gives you somewhere to go with the subsequent paragraphs.

When did dad start drinking? What was on telly when he started? How long before that did he get up?

Did he sleep through the Queen’s speech?

How much does he drink over the entirety of the festive period etc etc?

AND this sort of story does not have to be told in a negative way. It’s all about the tone.

Another thing to bear in mind is that the MailOnline DO run Xmas stories, quite a few in fact.

So if you have one which you think will sit nicely on what is now the world’s biggest free news site, write it in the style they prefer.

Include up to six bullet-pointed sentences at the top of your copy.

This way you have a chance of them copying and pasting the copy – which they seem to be a huge fan of at the moment – without changing much of it.

Getting your story on a news wire is also important.

Up until around five years ago I would have said that if you were placing your story on a news wire you wouldn’t really have needed to call up and actively sell it in as well.

But these days there are so few people working on newspapers that it’s likely your story may be missed or overlooked, so I would say call up anyway.

It can do no harm, and might make the difference between success and failure.

When you call avoid introducing yourself. It won’t make a difference. They are busy people and they are under immense pressure. They don’t want to make friends.

So when they pick up the phone and bark at you, bark back. Just say ”I’ve got a story for you”. This will stop them in their tracks and they will take the time to listen to you.

Then read the intro of your story. Don’t use the words press release or survey and certainly don’t mention a brand.

Once you have read them the intro, if they haven’t turned the story down or hung up, read them the second paragraph.

If they then give you their personal email address, you are in. There is now a chance they will use your story.

If they say: ‘Send it to news@the-sun.co.uk’, that’s the bin, or it certainly was when I worked on the paper.

And remember if you get a bauble in the Daily Star give yourselves a massive pat on the back, because this time of the year any news coverage is GREAT news coverage.

Have a wonderful Christmas.

Thanks for listening.


All I Want for Christmas

alliwantforchristmasWell, it’s that time of year again – the days are getting shorter, flip flops are being replaced by boots and some shops have started to put their Christmas cards on display.

But while everyone else mourns the end of summer, for the world of PR, this means the start of a flurry of Christmas-themed activity.

It’s a time of year when brands selling everything from toys and food to gadgets and clothes are desperate for coverage.

We have already brainstormed several Christmas briefs, and at least one festive survey has been written ready for some December coverage.

I’m sure this is only the first of many to come in over the next few of weeks.

However, while Christmas is a huge event in the PR world, to newspapers, it’s not a such a big deal.

Although the papers do sometimes get into the spirit of it, they know it’s a time when they are going to be inundated with stories about the festive period – some from brands with an obvious and fitting link to the occasion, but others less so.

All this means is fed-up news editors reading Christmas story after Christmas story, feeling less festive as the day goes on and as a result, probably giving the story less coverage than we were hoping for.

PR as an industry is obsessed with a calendar of ‘key’ dates – Valentine’s Day, Mother’s Day, Easter, Father’s Day, the summer holidays, back to school, the clocks changing, Halloween, Christmas – the list is endless.

while Christmas is a huge event in the PR world, to newspapers, it’s not a such a big deal

But rather than leading to some great coverage, the reality is that your ‘brilliantly timed’ story about said calendar date ends up just one of many similarly themed releases landing on the news desk that day.

The papers are only ever going to run one, or if you’re lucky, two stories around the same theme each day, so the competition for space around these key events is huge.

And at Christmas, although there may be more space dedicated to the day, the most the papers are going to run is one page of festive stories – or perhaps two in the days immediately before the big day.

Coupled with the usual battle survey-based or PR led stories face day-to-day, there are likely to be quite a few disappointed brands this December.

So why do it? Why spend hours working on getting the story perfect, when there are probably hundreds of other PRs working on pretty much the exact same story.

Our advice is simple. By all means, send out a story to get your toy client that much-needed coverage as the present buying rush begins – but try and avoid anything which talks specifically about buying toys at Christmas.

Broaden it out as much as possible – instead of present buying for children, do something based generally on parenting, youngsters or families.

And instead of a Father’s Day story looking at the gifts unlucky dads always get landed with, do something which simply talks about dads.

Doing something which would fit on a page at any other time of the year, rather than only on a certain day, will give it much more chance of being picked up and landing on a page.

Try and avoid anything which talks specifically about buying toys at Christmas.

Not only will it face less competition for those valued column inches, but it will probably be the only release a journalist has seen that day which isn’t piggy-backing onto a ‘key date’.

Hopefully this means your story will be the one which gets coverage at a very competitive time of the year.