Truffle Pig: Content Marketing Evolved

Image: tanuha2001 / Shutterstock.comIt’s a marketing triple entente. Advertising giant WPP, mega-bucks Millennial-magnet Snapchat and the MailOnline have joined forces to form a global digital content agency: Truffle Pig.

The announcement was made on board the swanky MailOnline Yacht during the Cannes Lions International Festival of Creativity, where John Steinberg (CEO, Daily Mail North America), Martin Sorrell (founder of WPP) and Evan Spiegel (co-founder of Snapchat) took a select audience through their new venture.

Here are the takeaways:

  • Truffle Pig will focus on native advertising
  • This means they will specialise in socially sharable stuff, namely video content, images, GIFs and infographics, as well as developing audiences on social media for brands
  • There’s an emphasis on delivery. Initially the test grounds for content delivery will be the MailOnline, Elite Daily and Snapchat
  • They’re going after Millennials in particular. Snapchat, with its established base of younger users, will play a key role in reaching their targeted demographic.

“It’s an evolution not a revolution”

WPP and the Daily Mail are the safe, solid foundations; established clients to give Truffle Pig a strong launch, expertise in advertising and news delivery and, in the case of the MailOnline, a deep understanding of creating shareable, compulsive content (let’s face it, we’ve all fallen prey to the sidebar of shame).

Steinberg describes Truffle Pig as “an evolution not a revolution,” an incremental improvement in how content agencies should operate. Having advertiser, content creator and distributor working together as one will surely refine the blueprint on how digital agencies work internally. But the exciting side of things, the delivery of the content, is where Snapchat has the potential to make a real impact.

Earlier this year Snapchat became an advertising platform for brands. If you have the app downloaded and check your snaps now, chances are you will have a branded snap waiting for your long-press. Accepting branded content was a major step in monetising the platform. Truffle Pig represents the next stage, adding news content and opening up the service to even more brands.

And it won’t just be the way content agencies work undergoing a process of evolution. If Spiegel gets his way the Snapchat platform will continue to evolve to suit its new business purposes. Particular emphasis has been placed upon use of “the vertical format” aka. vertical video. This is full-screen video viewed on smartphones and devices. The team at Snapchat are already devising ways to maximise this screen real estate, including the ability to host multiple video feeds on the same screen at the same time.

Increasingly news is being placed in the hands of the consumer. We have become more discerning about the content we consume. The news we choose is curated to our interests and viewed on the platforms we prefer. Facebook has implemented native advertising for years and has an integrated news project in the works, Apple is planning to launch its own news curation product, and now Snapchat has been recognised for its potential to place content.While video is having its day in the sun Snapchat is poised to be an important format for audience/newsroom collaboration. You need only look at the events in Charleston last week to see the potential of Snapchat in frontline reporting, an aspect that will undoubtedly feed into their work with WPP and the MailOnline in the future.


Apple and Facebook lock horns; But are they saying the same thing? 

media delugeThe 72Point report on media consumption released last week concluded with one sweeping statement: Forget Citizen Journalism; Generation Editor is the next big thing.

And, as if by magic, tech giant Apple has put the proof in the pudding by launching a news app that puts the distribution of news directly into the hands of the consumer.

Yesterday at the Worldwide Developers Conference Apple announced the release of Apple News, a Flipboard-esque curator of news, in its iOS 9 rollout. The launch follows Facebook Instant Articles, which speeds the process of loading news articles on the social network and is tipped to transform the way users consume news.

Apple News is set to work in a similar way. Like Instant Articles it will include articles specifically built for the app, but it can also pull in content from elsewhere on the internet. Susan Prescott, vice president of product marketing, told delegates at the conference that the app will segment the latest stories, articles and posts into over a million topics in order to put the consumer in charge.

Like the streaming platform Spotify, which is entirely predicated on preference, readers will be able to follow all their favourite news sources as well as using search to discover new sources. Effectively, this makes consumers agents in the media cycle, choosing who to follow based on the content they’re most keen on receiving.

It is a shift that is already grounded on social media. According to the Generation Editor report, almost a quarter of people say they have friends or follow people who they regard as authorities for news and almost one in five (19 per cent) say they trust their friends to source news. The average time we wait before unfollowing or unfriending a news source we no longer find useful is 22.3 days, which underscores how we have evolved to minimise the amount of superfluous content heading our way.

Device preference is also an increasingly focal topic. A massive 95 per cent of people now consume media on multiple devices, with smartphones (62 per cent) the most popular device, followed by laptops (57 per cent), tablets (39 per cent) and desktops (33 per cent). Apple’s news app includes a new “news format” that caters to our desire for multi-platform content by allowing for custom fonts, multi-touch gestures and layouts that scale from phones to tablets.

Whether Facebook and Apple’s new apps will take off is still to be seen, Apple is months away from having a final product which means the consumer experience is still being developed. But the move signifies a big shift in distribution from individual publishers to apps that offer a blend of their content tailored to consumer preference.

Click here to view and download the full Digital Report.


Reinventing the Wire

JOURNO_oldschoolIn 1978, a small news and pictures agency was founded in Bristol providing news and pictures to local and national press.

Almost 40 years on, SWNS is the biggest independent news wire in the UK supplying some of the world’s most hard-hitting content to major newspapers, magazines, broadcasters and websites employing more than 100 editorial staff across offices in London, Plymouth, Cambridge, Birmingham, Glasgow, Aberdeen and Yorkshire.

The commercial success built on the back of SWNS’s growth is evidenced by the wealth of coverage secured for our clients on a day-to-day basis. Using the first campaign as a case in point, Harris Brushes were able to secure coverage in the Daily Mail, the Daily Express and the Mirror, among others, because national and regional press trust our content and trust that we can supply them with material that works across all their platforms.

But the digital generation has shaken up the media industry. Our research revealed 76 per cent of people now consume media ‘digitally’ and almost one in ten consume more than 16 stories a day, with the average Brit consuming 5.9 media stories a day.

Our thirst for media and our ability to digest various forms of media -  95 per cent of respondents said they consume media on multiple platforms 48 per cent take a multi-channel approach to media - has given birth to a wealth of new digital platforms that aren’t easily serviced by the traditional news wire.

Which is why we reinvented it.

Bloggers, vloggers, digital editors and influencers can now source content on our new digital news wire that caters exclusively for online publications. The emphasis is on rich, visual content and news releases that encourage social sharing, with news copy, images, audio and video bundled into one downloadable file.

The wire has been launched as a one-stop-shop for editors on the hourly hunt for news, with a simple, four-click solution to capturing the story and publishing it. This ensures that we appeal to time-poor bloggers, editors and influencers by delivering content in a timely manner.

Since its launch, hundreds of users have registered with the Digital Hub for survey news, lifestyle content and releases from across the web and social media. With a target to get that number into the thousands in the near future, the hub is steadily becoming the go-to place for digital media outlets.

For 72Point clients, that means that not only do they have a pick of the national press, but also of the increasingly influential online publications that have surfaced in its wake. With the lion’s share of media consumers taking a ‘multi’ approach to media, having all the bases covered is a surefire means of receiving unparalleled coverage.

To find out more about the Digital Hub, click here.

To download our Generation Editor report, click here.


Generation Editor: a report by 72Point

Generation Editor ReportThe marriage of social media and mobile technology has opened the door to round-the-clock media in our lives. According to Crowdtap research, individuals aged 18 spend an average of 17.8 hours a day with different types of media, often simultaneously handling multiple media types. But does that indicate a deluge, or an evolution?

Our report, Generation Editor, has revealed we have adapted to the 24/7, immersive media environment by developing editorial controls and filters. Consumers have become agents in the media cycle, choosing who to follow based on the content they’re most keen on receiving and becoming more powerful as a result.

Our survey of 7,500 UK adults shows that the perception that consumers can’t cope with a wealth of content needs to be challenged.

Some 56 per cent of people say they don’t feel bombarded by content or messaging and more than a third (36 per cent) say they feel more in control of the news they receive since owning a smartphone or tablet with only 11 per cent saying they feel less in control. Seven in ten say social media has made it easier to access news, with more than four in five 18-24 year-olds and three-quarters of female respondents saying they feel social media has brought them closer to the media.

The study, based on the responses of 7,500 people, shows that the perception that consumers can’t cope with a wealth of content needs to be challenged. Using avenues such as social media, we have greater control over who our media ‘suppliers’ are. Almost a quarter of people say they have friends or follow people who they regard as authorities for news and almost one in five (19 per cent) say they trust their friends to source news. A quarter still rely on media professionals, but a similar amount (23 per cent) say they rely on a mixture of both journalists and friends.

This is a shift we have termed Citizen Editorship, a movement predicated on choice and preference. Media consumers now demand the liberty of choosing which platform or channel they consume media on. A massive 95 per cent of respondents said they consume media on multiple devices and almost half (48 per cent) take a multi-channel approach to media. On social media, we only wait 22.3 days before unfollowing or unfriending a news source we no longer find useful.

For media professionals, infiltrating these editorial controls means delivering flexible, relevant content that transcends channels and platforms. With social media an increasingly important part of the media mix, it is essential that a variety of media is delivered in order to reach intended audiences.

Multi-Platform Content (MPC) is a must in this current climate, which is why it is at the heart of everything we do at 72Point.

Download the full Digital Report here.


Marketing to the Millennial Mum

mum son bow and arrowMothers, we've all got one, unless you’re a marmorkreb. Facebook has just reminded me that it is my Mum’s birthday today, triggering the annual panic-order of flowers which is well on its way to becoming a tradition.

Still, between the ‘terrible son’ guilt and the ‘these daffodils are a bit pricey’ remorse I was reminded of this report from Hill+Knowlton on the growing influence of the Mummy blogger.

If you've just opened that link and heaved a sigh at the 11 pages in front of you, fear not, here’s the TL;DR (too long; didn't read) version:

  • Mums are responsible for 70% of household spending
  • ‘The Mummy Pound’ accounts for $20 trillion of consumer spending worldwide
  • 23% of Mummy bloggers think that “a lot of marketing by brands that target Mums is not relevant or ineffective’
  • 93% want to work with brands but only 13% believe agencies understand how to approach and work with Mummy bloggers

The Mummy bloggers have earned the trust and respect of their audience, but only a small percentage of brands have cracked how to take advantage of this. How do you effectively market to Millennial Mums?

The first thing to consider is that the modern mother is very different to my dear old Mum, patiently awaiting her belated bouquet of daffs. 75% of new Mums are Millennials, making for a hellish Venn diagram-intersection of tough demographics to approach. Essentially, the tried and tested rules of marketing to Generation X are becoming less effective with every passing year.

And it’s all social media’s fault.

You’re a Millennial Mum. On social media, all your friends are having a better time than you. They’re prettier, wealthier and better-dressed. Their selfies are flawless, they've got 20k followers on Instagram and their latest blog was entertaining yet informative.

Worse still, brands are pushing products on you from their Facebook pages like you’re a confident, well-established Gen X baby boomer. These guys took on the world and won with their entrepreneurial spirit. Meanwhile you were nurtured, educated and set on the world with fragile dreams only to be flattened by the grim reality that ‘not everyone gets a trophy’.

It all comes together to create an ideal perception of motherhood that is unrealistic for the Millennial Mum.

This calls for a more understanding mode of marketing. In a world where new Mums are straining under mounting social and economic pressure, brands that provide an escape are more appealing than those perpetuating the Gen X ideal.

59% of Millennial Mums favoured advertising with a more realistic edge, showing real-life situations using real Mums, while 57% looked for humour in the ads. If you are in the business of marketing to mums then shaping your campaigns around these characteristics could be the key to the Millennial Mum market.

And if you’re approaching Mummy bloggers with your content be sure to do your research first. 71% hear from up to 20 different brands a week yet 80% of the pitches they receive end up going unused. Spend some time exploring each blog, check out their social media channels and consider how you could collaborate with the blogger in the future. All the extra effort will be worth it when your content is posted by a prominent Mummy blogger, perfectly tailored to suit the Millennial Mum audience.


The Social Media Election. Was this it?

parliament_resizeFive years ago, at the time of the last general election, I was studying for my undergraduate degree. For the first time ever I felt the election buzz. Although I personally wasn’t that interested, I found myself surrounded by people who couldn’t shut up about it, and everyone, of course, was voting Lib Dem.

This time around things are different. I’m back at home, fully employed and paying attention due to my own genuine interest. This is in no small part down to the role of Social Media (and hours of TV satire and a determination to not let full time muppet and general pain in the arse, Nigel Farage have any sort of power).  The role of social media in this election has been much anticipated. We’ve already seen how social media can be used to reflect the way votes are likely to go in our own light-hearted infographic.  However it is the use of social media to attract and persuade voters and to promote the campaigns of individual parties which has stirred up all the fuss.

The 2015 election has been dubbed ‘the social media election’. This was partly due to the speculation and anticipation due to the rise in Social media’s popularity over the last five years. 5 million people have joined Twitter  alone in the years since Britain last went to the polls. This has been key for political parties. It meant that parties and politicians had a direct way of speaking to people without having to trawl the streets. This was good for two reasons. Firstly it meant that the powerful elite of our society didn’t have to go into areas where people shop in Aldi rather than Fortnum and Masons. Secondly, it meant that they could target specific demographics at the touch of a button. In particular they could target youths, or as they’re known in Westminster, ‘bloody hoodies’. Youths are not a group politicians normally go near for fear of being mugged or stabbed but now they could talk to them without fear of physical contact.

The televised debates in the last election boosted turn out by 65%, but only 44% of young people (aged 18-24) turned out to vote. It would therefore be amiss of parties not to take advantage of a primarily young person’s medium to reach this audience. It was revealed fairly early on that our current lord and master, Mr Cameron and his Conservatives had spent £100,000 pounds on Facebook advertising, ten times that of Labour and 1000 times that of UKIP.  A recent article in the Guardian stated that Facebook has the potential to reach 9.2 million young people with one post and with UK adults spending a minimum of 1.33 hours on social media, spending obscene amounts on these platforms isn’t exactly a bad idea.

But it’s not just paid promotion and it’s not just Facebook. Politicians have taken to Twitter  to personally promote key party policies (or at least their social media managers have). This means for the first time in living history, politicians have been forced into giving short concise answers and policy announcements.

Parties have also embraced the ways of YouTube. As you can imagine this means a lot of clips of speeches and cringe worthy videos of politicians looking to camera giving heart felt speeches “to you, the voter” *VOM*. The Conservatives channel is particularly bad for this. The video of David Cameron welcoming you to the channel actually makes me physically look away as if I were watching a man on Embarrassing Bodies with some disgusting skin complaint.  Labour’s channel is marginally more watchable. It displays a great deal more personality. For example the featured video is of Miliband playing pool with snooker favourite Ronnie O’Sullivan. In fact celebrity support is something that Labour play on quite heavily with their channel featuring videos from people such as Martin Freeman, Steve Coogan and Jo Brand.  The Lib Dem videos on the other hand focus very much more on the general public. Their featured video is the Clegg Meister visiting a school, followed by a video of him visiting animals. Everyone together now…awwwww.

Despite this use of social media many say that the ‘Social media election’ never came to fruition. The build-up has even been described as ‘routine, predictable and over cautious’. If that weren’t bad enough much of it has been unpleasant.

This is particularly evident on Twitter . Twitter as a PR and marketing tool can be and has been successful. For example a recent Twitter campaign prompted the petition to get leaders from smaller parties involved in the leaders’ debates. However much of the party campaigning consists of mocking and bitching about other party leaders. A perfect example of this is the Twitter feed of the one and only Boris Johnson. Bo-Jo’s feed consists mainly of jibes at Miliband, with his tweet referring to Miliband’s wall of policies being a personal highlight (see image). ed

Obviously all parties’ campaigns feature a certain number of put downs but this election is being referred to as one of the ugliest campaigns in history. One therefore has to wonder whether Twitter is doing nothing more than making things worse. After all with Twitter you get trolls. The only thing that gets met through the Twitter  bitching is the hope that there is a Malcom Tucker figure behind the scenes taking control of people’s mobiles and blasting them with a particularly taboo outburst.

I think, on reflection though, social media has played a huge part this time round.  Yes it might not have been ‘the Social media election’ that we were all promised but it’s certainly a step in the right direction. If nothing else, it has shown how seriously we should take social media as a platform and the benefits of social media advertising.  That’s something businesses can take out of this election regardless of the outcome. If Twitter promotion and campaigning is good enough to get you to run the country it’s good enough to get you some business and get your message out there.

Furthermore Stephen Coleman, professor of political communication at the University of Leeds, commented that traditional methods of party promotion, primarily newspapers, are being disregarded time and time again by readers who are desensitised to it. This also applies to the mounds and mounds of party leaflets we get through our doors which seems to have reached frankly ridiculous levels this year. Therefore it makes sense that other methods of campaigning should be introduced, if only to pump a little fresh blood into the election build up. Remember the last election, the so called ‘TV election’ that saw the first ever live TV debates that boosted voter turn out by over half? What I’m essentially saying is that when it comes to getting your message out there you can no longer just rely on one platform to do so. It’s very much a multi-platform world that we live in and as a result campaigns, political or not, can only benefit from multi-platform content. Just remember to make it nice. The place for trolling is in fairytales. Not the internet. Or the Hopkins residence.

 

(All of the above views are mine, not the company’s…or are they?! Yes, they are.


Video content is having its day in the sun.

camera videoVideo is the media type of the moment.  Five years ago your average online news article would consist of text and images, but pay a visit to the Mail Online today, the world’s leading online newspaper, and you will see we have moved on considerably from then.

It is a response to our insatiable appetite for video content. Apps like Meerkat and Periscope are bringing us the ability to broadcast our lives, er, live, to the voyeuristic joy of intrigued strangers. Vine, Snapchat and Instagram give us bitesize video updates from our friends, while most smartphones and tablets are capable of streaming HD video, meaning there’s rarely a reason not to give a video a click.

And what better way to digest information. At the heart of any content marketing strategy is a key message that the content seeks to deliver to its audience, and the right video is more effective at delivering this message than any text or image-based medium. We are lazy beasts after all, and being fed our information through a video stream is much easier than having to deduce our own meaning from pesky words.

For brands, the future of marketing to an online audience will be video-based. Flexible, sharable and engaging, the power of video hasn’t gone unnoticed by Twitter. Their new Promoted Video service (aka native video) has been in beta testing since August 2014 and promises a fast, slick way to promote your video content on the social network.

Previously, promoting video on Twitter required a link to an external site where the video was hosted, such as Youtube or Vimeo, eating into your precious 140 characters and requiring an additional click or tap from the viewer. In an age of shortening attention spans and information overload, an extra click can mean the difference between a solid engagement or a more nebulous ‘impression’. With native video your content is hosted directly within your Twitter newsfeed and is available to be viewed by your audience with a single click/tap.

What is most appealing about this from a digital marketer’s perspective is the analytics this will offer. The new video analytics will be featured within Twitter Ads (alongside the usual metrics and measurements) and will track views, video percentage completion and other data breakdowns. This keeps your entire Twitter campaign all in one place without having to delve into analytics from an external site. This allows for deeper insight and easier reporting, which will help to clearly demonstrate the value of producing video content.


Advertising Isn't Dead

Advertising Isn't Dead_resizeIn marketing and PR circles you are constantly hearing prophesies of the demise of one or the other.  Advertising is dead! PR is finished! It’s a little like Monty Python’s renowned parrot scene:

“I wish to complain about this parrot what I purchased not half an hour ago from this very boutique.”

“Oh yes, the, uh, the Norwegian Blue...What's, uh...What's wrong with it?”

“I'll tell you what's wrong with it, my lad. 'E's dead, that's what's wrong with it!”

“No, no, 'e's uh,...he's resting.”

“Look, matey, I know a dead parrot when I see one, and I'm looking at one right now.”

“No no he's not dead, he's, he's restin'! Remarkable bird, the Norwegian Blue, idn'it, ay? Beautiful plumage!

The debate over whether advertising is dead and PR is set to take over is one I recently presented to delegates at the PR360 summit. Although I disagree that advertising is done – predictions are that ad spend in the UK will reach £20 billion this year – I do believe that it has had to adapt to digital, whereas PR has found it to be more of a natural fit.

Kevin Roberts, CEO of Saatchi & Saatchi Worldwide, said at the IoD’s Annual Convention back in 2012 that in today’s crazy world strategy is dead, the big idea is dead and management is also dead. But that doesn’t mean marketing is dead. It just means marketing as we know it is dead.

Traditionally the ad world was obsessed with paid and owned, maximising media opportunities and activity on brand-owned channels. It gave co-creation and influencer outreach short shrift - or anything outside of the sanctity of the brand – and has thus fallen out of touch with the conversational, interactive nature of digital media that has been significantly influenced by social.

But that doesn’t mean marketing is dead. It just means marketing as we know it is dead.

That means explicit sales messages seldom work, there's no one-size-fits-all solution and provenance and the brand's values have become massively important, making PR a natural fit. Through its reliance on media relations and making connections with journalists, PR has organically recruited skills that met the need of outreach to bloggers, vloggers and influencers, and it owns this area as a result. But ad land is playing catch-up and is catching up fast.

So here’s the big idea.

It would be remiss of PR firms to rest on our laurels and not to learn from the evolution advertising is currently undergoing. We have to take note of what is happening across the pond and learn, else risk seeing the tables turn. PR is winning the race, but advertising is playing catch up. In a digital world, we have to be constantly adapting in order to survive.


If Facebook hosts news, I'm hiring...

thumbHumans are inherently lazy - and product managers are aware of this.

The swiping motion with which we command our phone screens reduces us to the basest of motor skills we learn virtually at birth, while voice commands have superseded even the remote control as our preferred way to interact with entertainment systems in the home.

I mean, why would I read a whole IKEA instruction manual when I can just watch a video instead? (Just kidding - I don't shop at IKEA).

Facebook, never one to miss a trick where the user experience is concerned, is in talks with media groups about hosting news content within the social network, enabling users to consume entire stories without tapping out to external hosts.

While such an alliance presents obvious gains for Facebook and publishers alike, most of which concern economics and reach, it also throws up plenty of positives for content suppliers and the humble reader too.

As a supplier of branded news, I can see demand for our content growing in-line with audience expectations on the channel and the increased needs of the news outlets we provide to – so more video, more visuals, more copy and more stories in general to meet increased publisher outputs. Happy times.

Additionally, and I may be getting a little ahead of myself here, if Facebook were to pull a Vice and launch a standalone Facebook News sub-brand, then it gives me yet another outlet to sell stories in to and potentially partner with - plus they really don’t come bigger in terms of audience size and segmentation.

Back to the user experience and it’s still good news.

Facebook hosting will make shaping content for social consumption mandatory for publishers, ensuring all outputs are visual, digestible, shareable and mobile – marry this to the convenience of consuming content from multiple outlets in a single space (while also doing all of your social housekeeping) and we could easily save 10-15 minutes a day on our reading time.

Finally, and this is of benefit to reader, platform and content supplier alike, Facebook hosting will lead to deeper engagement and all-round satisfaction – longer reads, greater dwell times, more sharing, increased content performance, happier authors and happier clients.

And for those who fear Facebook dominance, there will always be an alternative – there always is.

Just think of this Facebook/publisher partnership as being one of several labour-saving devices delivered over the years, enabling us to open our ever-expanding daily procrastination window to more cat gifs such as this one and Tinder freaks (I don’t use Tinder).


Sledgens and Legends: The 2015 Cricket World Cup in Tweets

Image Source: Telegraph.com.au
Image Source: Telegraph.com.au

At the risk of sounding like a bitter Englishman, the 2015 Cricket World Cup has been a bit of a laborious affair. Ever since that fateful day in Adelaide when England failed to overcome Bangladesh (BANGLADESH!) to reach the knock-out stages I have been huffing and puffing about the long-winded nature (irony of ironies for a cricket fan) of a tournament that has served only to draw attention to the gulf in class that divides India, South Africa, Australia and New Zealand from the rest of the world.

But despite there being a distinct lack of momentous games, there has been no shortage of momentous moments. New Zealand’s Daniel Vettori defied the laws of physics with a spectacular one-handed catch at the boundary this weekend, Windies all-rounder Chris Gayle mirrored Sachin Tendulkar with a double century, Pakistan's Wahab Riaz bowled a mesmerising innings against the Aussies and Martin Guptill’s 237 runs from 163 balls are just a few of many moments that match the gravitas of a World Cup.

And this year Twitter has been there to capture all the action after signing an agreement with the ICC to launch a host of innovative and interactive features. The move, which sets a precedent for future tournaments, positioned the social media platform as a central hub for match commentary, expert analysis and fan insight, transcending geographical and time limits to make the cup a truly ‘world’ affair with fans at the heart of the action.

In true cricketing fashion the Twittersphere responded with admiration and tactical intimidation in equal measure. Old rivalries re-born, fierce competition re-lived and passions personified as the highs and lows of The Imperial Game were played out across Australasia, all of which made great fodder for social media channels.

Here’s a review of how the Sledgend and the Ledgend lit up this year’s tournament on social media.

The Sledge

Australia (gotta love ‘em) initiated the sledging (a form of verbal intimidating) with a campaign by an online bookmaker advertising two cricket balls with the slogan: “Missing, Pair of Balls – if found please return to the English cricket team.” The ad ran before the home nation’s game against England in Melbourne and immediately became a social media success with the hashtag #MissingBalls trending in a matter of hours.

Our Digital Hub team picked up the social media movement and were quick to publicise. The first sledge of the tournament was soon up on the Telegraph, the Mirror and various other online titles who published the story as a good-natured exchange of banter.

But it doesn’t always work out so well. A club cricket final in New Zealand has recently made national headlines after it was abandoned due to one team refusing to play on, citing "bullying" from their opponents as the reason for pulling stumps. As the national team prepare for a feisty encounter with South Africa tomorrow could we see a repeat of the feisty 2011 World Cup quarter-final, or will the intimidating exchanges be left for the Twitterati to administer?

The Ledge

One thing we are sure to see as the semi-finals commence is a good dose of admiration for World Cup legends. The one day format differs from test cricket in that it propels individual performances into the limelight more than the team as a whole, a trait which is conducive to the 140 character limit on Twitter.

This year’s semi-finalists demonstrate this well. Australian fast bowler Mitchell Starc is at the centre of social media hype in the run-up to their clash with India who have every chance of upsetting the host nation in their own backyard if the likes of MS Dhoni, Mohammad Shami and Ajinkya Rahane can repeat their heroic performances. And if New Zealand batsman Martin Guptill can #Guptill South Africa tomorrow he will become a social media saint overnight.

With three of the best games of the tournament yet to come, prepare to see a frenzy of social media activity kick off as the sledgend meets the legend.